"PROUDLY CREATING THE PERFECT FIRST & LAST IMPRESSION SINCE 1985"

Parking Management Systems Consultants

Parking Consultants

Parking is a major concern in virtually every major commercial construction project. Advanced Parking Concepts, LLC. serves as parking consultants specializing in parking management systems including traffic flow logistics, space and parking management logistics for private and corporate complexes. We typically work with Developers and their Architects, as well as, Property Managers.

We review a site's feasibility and recommend design and layout enhancements which:

• maximize site utilization
• reduce construction costs
• improve traffic flow and traffic logistics,
• reduce future maintenance costs, and
• improve safety

Corporate Headquarters
309 Bloomfield Avenue
Verona, New Jersey 07044
Phone: 973-857-2008
Fax: 973-857-4226

New York City, NY
212-391-2280

Westchester, NY
914-948-3300

Greenwich, CT
203-353-1415

Valet Parking System & Shuttle Systems

The parking system and shuttle systems are is the first glimpse of any facility. The quality of these systems can often affect the image of the establishment. We realize that APC personnel are responsible for "creating the perfect first & last impression". The valet parking and/or shuttle operations must always run smoothly and efficiently. Daily involvement of APC's staff of highly qualified field and internal management ensures that the caliber of the valet parking and shuttle systems remain consistently high.

VALET PARKING &
SHUTTLE SERVICES

APC's concept of valet parking and shuttle services consists of staffing with professional impeccably groomed, and neatly attired valet attendants and shuttle service drivers. To facilitate employee identification and recognition, uniforms include a name tag.

Our well trained valet attendants help maximize parking capacity, efficiently direct traffic flow and professionally valet vehicles in an assigned area. As standard procedure Valet Attendants will open all vehicle doors with a smile and a warm greeting. If raining, we will walk your guests to the door under large APC golf umbrellas.

Similarly, our well trained shuttle drivers efficiently, and professionally shuttle their passengers. The driver further assists in the opening and closing vehicle doors and helps with packages when appropriate.

The helpful, knowledgeable attitude of our staff directly relates to the efficiency of the systems.

EMPLOYEE TRAINING

All employees participate in training sessions. At this session, company philosophies, goals and objectives are defined. Further training includes instruction on driving methods and mechanical details of vehicles. (Methods of greeting and interacting with clients, and standards of attire/grooming are also addressed). This initial orientation is followed by a period of "on the job" training at our expense, where our supervisors and managers evaluate the expertise of new and existing employees.

OPERATIONS/SCHEDULING

The Operations Department is pivotal in the APC team. It is responsible for dispatch/scheduling and verifies performance with field reports. Accident/repair claims are researched and expedited. Essentially, the Operations Department acts in a "check and balance" role reviewing client information to ensure that APC meets and exceeds all requirements.

VALET PARKING OPERATIONS SYSTEM

APC typically formulates a valet parking operations system that maximizes the space available and minimizes any inconvenience to guests and/or residents. This can include an individual key tag attached to a guest or resident's key indicating location and vehicular information, and a daily log that accounts for all vehicular movements.

As a guest or resident requires their vehicle; our staff will promptly and safely retrieve and deliver the car, and assist with vehicle doors. Other features of this system includes detailed reports such as actual visitor vehicle activity, changes in parking system demand, as well as, internal quality and security procedures.

SHUTTLE SERVICES OPERATIONS SYSTEM

APC also formulates an operations system for shuttle services that maximizes route and timing and minimizes any inconvenience. This includes a daily list of passenger shuttle time preference and a daily log that accounts for all shuttle movements.

At all times, operations will be geared to provide the utmost in convenience and the most positive of impressions.

APC's Commitment to Our Clients:

• Provide consistently high caliber staffing and management.
• Guarantee proper staffing coverage regardless of absence or weather conditions.
• Maintain on call, twenty four hour management services to respond to any concerns at any time.
• Maintain a standard of excellence that consistently enhances the image of our clients and APC.
• Provide daily operating systems, related reports, services, and insurance coverage.
• Provide a schedule of staffing coverage geared to optimum service while keeping costs to a minimum.
• Maintain a positive rapport with our clients, their customers, guests, employees and/or residents.

SCHEDULING

Staff scheduling is FLEXIBLE and can be adjusted at any time by mutual consent of APC and our client. Our goal is to have the appropriate number of valets and/or shuttle routes to provide the most efficient parking and shuttle services to our clients. A designated representative from APC typically calls our clients on a weekly basis to check on current and future activities.

INSURANCE

Parking and shuttle services by Advanced Parking Concepts includes a full insurance package with General and Garage Liability insurance, Garage keepers Legal Liability, and Workers Compensation insurance. Each policy is written by an insurance company that at a minimum has an A rating by A.M. Best.

SERVICE CLAIMS

If a claim for service is made, it is viewed as an opportunity to demonstrate our professional integrity. Any issue is handled promptly, courteously, honestly, and with a minimum of inconvenience to the claimant. APC will manage every aspect of a service claim including verbal and written communication with claimant. APC personnel will immediately report any incident to management.